| Wild West Domains, a GoDaddy Reseller Company Violates ICANN Transfer Policy |
| Saturday, 26 January 2008 | |
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I own a Wild West Domains reseller account which is GoDaddy's reseller account management company. Recently, I sold a set of domain names in which the new owners wished to transfer out of my reseller account. I unlocked the domains and send the transfer codes to the new owners. The domains were also way past 60 days from registration. However, the transfer request was denied. According to Wild West Domains:
All I did recently was update my whois record to reflect my new address. What is not told i Not according to ICANN:
2. A registrant change to Whois information is not a valid reason to deny a transfer request. Registrars are advised that any express written objections to transfer obtained by registrars through compulsory means, including express written objections obtained before allowing registrants to make required Whois data changes, are involuntary and therefore not a valid basis to deny transfer requests. http://www.icann.org/announcements/proposed-advisory-19sep07.htm This is in direct violation of ICANN's transfer policy.
Other Coverage:
After being with GoDaddy for years (About 8 years now) and processing hundreds and hundreds of domains through their system, I am highly disappointed. Needless to say, I am done with WWD's reseller account and I'm moving my domains to Moniker when given the chance. All GoDaddy advertisements have been deleted from this site.
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... written by Attagirl, October 30, 2008
The sad thing about this is that GODADDY will start losing a lot of business for this practice and once people start making complaints with ICAAN they will lose their registrar status as well. In the case where you have been with them for a number of years I think it is vital they have good customer service. But it appears they do not care about the customers they have.
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